Terms and Conditions

• These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with （https://msnew.com.sg/ ） website (the “Service”) operated by MS NEW Fashion Pte Ltd (“us”, “we”, or “our”).
• Please read these Terms and Conditions carefully before using the Service.
  Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
• By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

PURCHASES

• If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
• You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
  By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
• We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
• We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

AVAILABILITY, ERRORS AND INACCURACIES

• We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.
• We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

CONTESTS, SWEEPSTAKES AND PROMOTIONS

• Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

ACCOUNTS

• When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
• You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
• You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
• You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Orders
By placing an order, you are offering to purchase a product subject to the following T&Cs. You shall be responsible for providing us with the correct information for all orders placed. We reserved the right to accept or decline any and all orders received from or through the Site in our sole and absolute discretion. Our acceptance of your order will take place when a confirmation email is sent to your registered email address with us, at which point a contract will come into existence between you and us.

If we are unable to process your order, we will inform you of this. This might be because the product is out of stock, because of unexpected limits on our resources for which we could not reasonably plan, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the product, or because we are unable to meet a delivery deadline you have specified.

We do not allow amendments of any orders once a confirmation email is sent to your registered email address. We will not be held liable in the event the wrong colours/sizes are selected, or if duplicated orders are placed.

Payments
All product prices are displayed in Singapore Dollars (SGD) and all product prices are subject to taxes, unless otherwise stated.

Payment can be made by Visa, Mastercard, Amex, and any other methods which may be clearly advertised on the Site from time to time. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to MS NEW, we will not be liable for any delay or non-delivery.

Product Description
We try to be as accurate as reasonably possible in our descriptions and photographs of products available for purchase through the Site. However, our products may vary slightly from their pictures. Colours of the products in real life may appear slightly different from screen due to studio lighting conditions, or variances in computer screen calibrations. We do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.

Defects & Incorrect Items
Variations in measurements are not considered a defect as long as they are within 2cm. You are responsible for ensuring that your sizing measurements are accurate before purchasing.

If you believe you have received a defective item, drop us an email at click here for details of our Exchanges & Returns policy, which is part of these T&Cs.


Delivery
Orders are processed and shipped out within 3 to 5 working days (unless otherwise stated) upon payment verification. Our local delivery partner shall deliver the product to the address specified in your order.

Kindly ensure the full and correct address is stated, including your mobile number. Orders with incomplete/incorrect information may result in delayed delivery. A re-delivery fee of $3.50 will apply if the parcel is returned. Any delivery dates stated during the order process are estimates only.

Dispatch times of your order may vary according to the availability of our logistics partners and subjected to unforeseen delays, which we will not be held liable for. You shall be deemed fully responsible for the product once the order has been delivered to the address that has been provided to us when you made the order.

You may find out more information about our shipping details here.

Promotional Codes
Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.

All online promotions come in the form of discount codes. Please ensure you key in the right promo code before checking out in order for the promotion to be valid. No refund will be made for orders whereby discount codes are not applied at the point of purchase.

All sale and discounted items (including items purchased using discount codes) are strictly non-exchangeable, non-refundable, and non-returnable, regardless of size, colour, or design.

INTELLECTUAL PROPERTY

• The Service and its original content, features and functionality are and will remain the exclusive property of MS NEW Fashion Pte Ltd and its licensors. The Service is protected by copyright, trademark, and other laws of both the Singapore and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of MS NEW Fashion Pte Ltd.

LINKS TO OTHER WEB SITES

• Our Service may contain links to third-party web sites or services that are not owned or controlled by MS NEW Fashion Pte Ltd.
• MS NEW Fashion Pte Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that MS NEW Fashion Pte Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
• We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

TERMINATION

• We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
• Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

LIMITATION OF LIABILITY

• In no event shall MS NEW Fashion Pte Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

DISCLAIMER

• Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
• MS NEW Fashion Pte Ltd its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

GOVERNING LAW

• These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
  Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

 

CHANGES

• We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
• By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

CONTACT US

• If you have any questions about these Terms, please contact us.